Digital experience platform for global market leaders

BINDER GmbH from Tuttlingen is the world's largest specialist for simulation chambers for scientific and industrial laboratories. 711media has been the company's digital lead agency since 2016. From 2022, the internationalcorporate website was developed from scratch as a digital experience platform based on TYPO3, Aimeos, HubSpot and Contentserv .

Customer

BINDER GmbH

Industry

Technology

Employees

approx. 490

Collaboration

since 2016

Welcome to BINDER's Digital Experience Platform

After analyzing the digital ecosystem, a digital platform strategy was developed for BINDER. After designing the digital business model, the digital architecture was developed. The result is a Digital Experience Platform with a focus on the users of the products.

What is a digital experience platform?

Project highlights

  • Seamless connection of Contentserv as PIM/MAM

  • Lead generation incl. automated data transfer to the CRM HubSpot

  • Linking content and commerce

  • Development of a comprehensive customer & partner portal with third-party system connections

  • Target group-specific content dynamization in real time

The vision

Development of a digital experience platform with a focus on an optimal customer experience.

Further project goals:

- Introduction of lead management & marketing automation
- Internationalization
- Connection of various third-party systems (HubSpot, SAP and Contentserv)
- Networking of content and commerce

First-class customer experience

BINDER's Digital Experience Platform was created for exceptional customer experiences. As a central touchpoint, it provides the target group with all relevant information, services and functions.

BINDERS Digital
Experience Platform
as a central link

  • Detailed product information including additional equipment options
  • Fully integrated system for service requests (HubSpot integration)
  • Download center enriched with data from the PIM (Contentserv connection)
  • Extensive expert knowledge on the subject of simulation cabinets

Seamless integration of Hubspot services and functions

  • Automated deal generation for product enquiries
  • Lead management incl. scoring
  • Area for service requests
  • Flexible integration of contact forms

Further features

IT system landscape

Development of a modern system landscape including interfaces for dynamic data exchange.

Customer-specific content

Targeted provision of services and information based on detailed customer segmentation.

High Performance Website

International high-performance hosting incl. content delivery network (Cloudflare).

reliably
Successful

Defined KPIs and valid data collection make the success of the Digital Experience Platform measurable in the long term:

31 %

more sessions

374

Keywords in the top 10

95 %

less time required for data import

Project phases and their service components

Previous Next

Continuous relaunch

  • Constantly improving usability
  • Continuous further development
  • High level of quality and innovation
  • Fast response to market trends
  • High cost efficiency

 

What is a continuous relaunch?

Technical profile

HubSpot

HubSpot forms the basis of the marketing automation of the BINDER Digital Experience Platform.

More about HubSpot

Contentserv

As a Contentserv partner, we support you with the implementation and connection of your PIM or MAM.

More about Contentserv

TYPO3

The corporate website is based on TYPO3.

More about TYPO3

Welcome

Are you looking for a digital agency that can support you in the areas of strategy, digital brand management, user experience, e-commerce, online marketing and development?

Contact us or make an appointment directly for an initial consultation.